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2021 - Present
Software Engineer
Kuwy Technology Service Pvt Ltd
Chennai, India
Collaborated to analyze user requirements and translate them into technical specs. Developed robust web applications using Java, Spring MVC, and Spring Boot. Integrated diverse third-party APIs for payments, data verification, and services. Created RESTful APIs to facilitate seamless data exchange and system interoperability. Enhanced user experience by collaborating on responsive UI/UX design. Demonstrated proficiency in Core Java, designing complex, multithreaded applications and optimizing algorithms.
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2017 - 2020
Technical Support Specialist
Barclays Shared Services
chennai, india
Responded to user inquiries and provided technical assistance via email and live chat. Supported loan origination and payment processing software, diagnosing and resolving software issues promptly. Documented and tracked user issues in a ticketing system for timely resolution. Collaborated with cross-functional teams to escalate and resolve complex issues efficiently. Worked with clients to troubleshoot payment processing discrepancies, improving payment accuracy.
2017 - 2020
Technical Support Specialist